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Search found 43 matches

by Jennifer C
April 3rd, 2019, 8:22 am
Forum: Series 2700 Multimeter/Data Aquisition/Switch System
Topic: 2701 with 7700: Error "ICE2700_ATTR_FRONT_PANEL_LOCKOUT"
Replies: 4
Views: 2280

Re: 2701 with 7700: Error "ICE2700_ATTR_FRONT_PANEL_LOCKOUT"

Hi Bergmiis,

Can you try pinging the 2701 with that same IP address to make sure that communication exists outside of KickStart?

Thanks,

Jennifer
by Jennifer C
February 4th, 2019, 8:40 am
Forum: KickStart
Topic: KickStart Version 2.0.6 Now Available!
Replies: 0
Views: 1730

KickStart Version 2.0.6 Now Available!

KickStart version 2.0.6 is now available for download! This is the latest release on the KickStart 2.0 platform. KickStart version 2.0.6 includes these updates: Enhanced data file optimizations to improve performance Enhanced DMM App digitization performance Corrected problem with 2600 series instru...
by Jennifer C
February 4th, 2019, 8:35 am
Forum: KickStart
Topic: Kickstart 2.0.5 - RAM issue
Replies: 2
Views: 2649

Re: Kickstart 2.0.5 - RAM issue

Hello elruby, We have released version 2.0.6 of KickStart to the web. Included in this release is a fix to the saved project issue you have encountered. We also found the root cause of the memory issue and were able to get that fix in this release also. We feel that you will be much happier with thi...
by Jennifer C
January 21st, 2019, 10:57 am
Forum: KickStart
Topic: Kickstart 2.0.5 - RAM issue
Replies: 2
Views: 2649

Re: Kickstart 2.0.5 - RAM issue

Hi elruby, Regarding the 3GB project for KickStart with 2 x 2701, this issue has been previously reported and fixed. I am expecting that a new KickStart release (version 2.0.6) will occur by the end of this month (January 2019). I will post an announcement to the forum when the release is posted to ...
by Jennifer C
November 19th, 2018, 8:45 am
Forum: KickStart
Topic: Error: Exception from HRESULT: 0x80040038
Replies: 1
Views: 2686

Re: Error: Exception from HRESULT: 0x80040038

Hi John_A, KickStart version 1.5 is quite old. There have been several upgrades to the KickStart 1.x platform since then. But actually, I'd really like to see you try KickStart 2. It has several advantages for your application, including the following: KickStart 2 streams data directly from the inst...
by Jennifer C
November 19th, 2018, 7:34 am
Forum: KickStart
Topic: KickStart version 2.0.5 not run project (DMM7510)
Replies: 5
Views: 5602

Re: KickStart version 2.0.5 not run project (DMM7510)

Hi Ilya, Yes, reading the buffer is slow. We are investigating what optimizations that we need to make on the instrument and in the software to improve this issue. I will also capture this as a defect issue. When we submit defects, we like to capture customer information. Would you please send your ...
by Jennifer C
November 14th, 2018, 3:12 pm
Forum: KickStart
Topic: KickStart version 2.0.5 now available!
Replies: 0
Views: 2137

KickStart version 2.0.5 now available!

KickStart version 2.0.5 is now available for download! This is the latest release on the KickStart 2.0 platform. KickStart version 2.0.5 includes these updates: Fixed bug with launching DMM app with Model DMM6500 Fixed bug associated with configuring scans with Series 2700 using ACI, DCI and 2W resi...
by Jennifer C
November 14th, 2018, 2:56 pm
Forum: KickStart
Topic: KickStart version 2.0.5 not run project (DMM7510)
Replies: 5
Views: 5602

Re: KickStart version 2.0.5 not run project (DMM7510)

Hi Ilya, It appears that the DMM7510 is taking the measurements, but is timing out, and is unable to respond in the time that KickStart expects a response. I am not certain if this is due to an issue with the instrument or the software. I am reporting this issue to the engineering team. I do note th...
by Jennifer C
October 22nd, 2018, 8:34 pm
Forum: KickStart
Topic: KickStart version 2.0.4. now available!
Replies: 0
Views: 2540

KickStart version 2.0.4. now available!

KickStart version 2.0.4 is now available for download! This is the latest release on the KickStart 2.0 platform. KickStart version 2.0.4 includes these updates: Added support for Models 2000, 2010, 2100, and 2110 in the KickStart DMM App Added ability to export in Microsoft Excel (.xlsx) format Enha...
by Jennifer C
August 29th, 2018, 7:46 am
Forum: KickStart
Topic: KickStart version 2.0.3 Now Available!
Replies: 0
Views: 2738

KickStart version 2.0.3 Now Available!

KickStart version 2.0.3 is now available for download! This is the latest release on the KickStart 2.0 platform. KickStart version 2.0.3 includes the updates: Support for Model 3706A in the KickStart Data Logger App Miscellaneous bug fixes. Here are some reasons for upgrading to the KickStart 2.0 pl...
by Jennifer C
August 3rd, 2018, 11:45 am
Forum: DMM6500 Bench/System DMM
Topic: KickStart
Replies: 1
Views: 3702

Re: KickStart

HI Zvika, You can export the data using the “Export” button available in the Run History menu. This should export with the expected channel number and name. If someone buys a DAQ6510 and also a KICKSTARTFL-BASE license, then the KICKSTARTFL-BASE license is discounted to $0. This license is permanent...
by Jennifer C
August 1st, 2018, 7:26 am
Forum: KickStart
Topic: Interface language of Kickstart 2.0.1
Replies: 2
Views: 4641

Re: Interface language of Kickstart 2.0.1

In KickStart 2.0.1, the language of the OS dictates the language that displays in KickStart. There is no setting within the interface to always have KickStart appear in a certain language. This is a change from KickStart 1.9.x. I'd be happy to enter an enhancement request on your behalf to restore t...
by Jennifer C
July 18th, 2018, 8:12 pm
Forum: KickStart
Topic: KickStart Version 2.0.1 Now Available
Replies: 0
Views: 3114

KickStart Version 2.0.1 Now Available

KickStart version 2.0.1 is now available for download! This is the first official release on the KickStart 2.0 platform. KickStart version 2.0.1 includes the following enhancements over KickStart 2.0 Beta: Added pulse and digitizer support for Model 2461 SMU Instrument Added option to export test se...
by Jennifer C
June 22nd, 2018, 4:36 am
Forum: KickStart
Topic: New KickStart & 3706 + 3723 single pol
Replies: 1
Views: 4197

Re: New KickStart & 3706 + 3723 single pol

HI zvikae,

We are working on 3706A support for KickStart. I'd like to hear more details about your application and your need for single pole on the 3723. Please send an email with details on your application and your software needs to [email protected].

Thanks,

Jennifer
by Jennifer C
April 24th, 2018, 3:20 pm
Forum: KickStart
Topic: KickStart version 2.0 Beta now available!
Replies: 0
Views: 3856

KickStart version 2.0 Beta now available!

KickStart version 2.0 Beta is now available for download! KickStart version 2.0 includes several new enhancements: Automatically discover instruments connected via USB, GPIB, and LAN Run multiple apps at the same time with the ability to independently control up to eight instruments Automatically ca...
by Jennifer C
January 5th, 2018, 8:33 am
Forum: 2600 Series SourceMeter
Topic: Kickstart connection with 2602A
Replies: 22
Views: 45485

Re: Kickstart connection with 2602A

Please note that the issues have been resolved and released to the web as version 1.9.8. You can download that version here:

https://www.tek.com/software/kickstart/1-9-8
by Jennifer C
December 12th, 2017, 2:54 pm
Forum: 2600 Series SourceMeter
Topic: Kickstart connection with 2602A
Replies: 22
Views: 45485

Re: Kickstart connection with 2602A

Hi Michel,

Yes, we have found fixes to both issues. We still have to verify fixes to another bug or two. Thank you for your patience. My plan is still to send you something this week.

Thanks,

Jennifer
by Jennifer C
December 8th, 2017, 2:00 pm
Forum: Series 2700 Multimeter/Data Aquisition/Switch System
Topic: 2701 Cont function - KickStart
Replies: 1
Views: 6288

Re: 2701 Cont function - KickStart

Hi Zvikaef, I apologize for the tardy reply, The CONT function on the 2701 in KickStart is a known bug. However, the CONT function was primarily designed for front panel use with the 2701 as it indicates via audible sound ("beep") if continuity is detected. As a workaround, you may instead use the 2...
by Jennifer C
December 8th, 2017, 1:55 pm
Forum: 2600 Series SourceMeter
Topic: Kickstart connection with 2602A
Replies: 22
Views: 45485

Re: Kickstart connection with 2602A

Hi Michel,

We think that we have found the issue. We are currently verifying the fix. I will send you a preliminary release next week via private message.

Thanks,

Jennifer Cheney
Product Marketing Engineer
by Jennifer C
December 4th, 2017, 7:14 am
Forum: 2600 Series SourceMeter
Topic: Kickstart connection with 2602A
Replies: 22
Views: 45485

Re: Kickstart connection with 2602A

Hi Michel,

We're currently investigating the problems that you have reported. We hope to post another reply soon.

Thanks,

Jennifer C
Product Line Marketing Engineer for Keithley KickStart

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