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by David N
March 18th, 2019, 8:51 am
Forum: AFG1000/2000/3000 series
Topic: AFG3022C-AFG3011C error codes
Replies: 5
Views: 187

Re: AFG3022C-AFG3011C error codes

Remote control of the AFG should not cause any hardware failures.
by David N
March 14th, 2019, 10:57 am
Forum: Programming Support
Topic: DMM4050 Error 511
Replies: 10
Views: 8363

Re: DMM4050 Error 511

That driver was removed from the Web site back in 2014 with no replacement driver.
by David N
March 14th, 2019, 9:13 am
Forum: AFG1000/2000/3000 series
Topic: AFG3022C-AFG3011C error codes
Replies: 5
Views: 187

Re: AFG3022C-AFG3011C error codes

Does the AFG exhibit the errors when no load is attached, and you run the Diagnostics self-test under the Utility menu? If the errors are shown in the diagnostics, they would need repair. Are you changing the load impedance on the AFG output? The AFG output impedance is 50 ohms. If you connect a loa...
by David N
March 13th, 2019, 9:52 am
Forum: Programming Support
Topic: DMM4050 Error 511
Replies: 10
Views: 8363

Re: DMM4050 Error 511

The link to NI driver for DMM4050 is http://sine.ni.com/apps/utf8/niid_web_d ... 144FB7D21D.
by David N
March 12th, 2019, 9:24 am
Forum: AFG1000/2000/3000 series
Topic: AFG3022C-AFG3011C error codes
Replies: 5
Views: 187

Re: AFG3022C-AFG3011C error codes

Those errors are pointing to CH1 Output Gain Failure. It will need to be send in for service.
by David N
March 12th, 2019, 9:12 am
Forum: Programming Support
Topic: DMM4050 Error 511
Replies: 10
Views: 8363

Re: DMM4050 Error 511

If you are using NI Labview, I would recommend using NI’s DMM4045 LabView driver. See [url][http://sine.ni.com/apps/utf8/niid_web_display.download_page?p_id_guid=753466E848AD1A45E04400144FB7D21D/url]. As for the NI Labview SignalExpress Tektronix Edition, that s/w package was discontinued as a offer...
by David N
March 11th, 2019, 9:10 am
Forum: Programming Support
Topic: DMM4050 Error 511
Replies: 10
Views: 8363

Re: DMM4050 Error 511

There is a related post at viewtopic.php?f=64&t=138540 regarding measurement speed that may help.
by David N
March 5th, 2019, 9:25 am
Forum: Non- Windows Based Oscilloscopes
Topic: Missing application
Replies: 1
Views: 235

Re: Missing application

Hi Thorsten, That is rather strange. What I would suggest doing is to submit a technical support request at: https://www.tek.com/support. In the support request you can include the instrument's firmware version, s/n and screen capture of the message shown on the screen. The support team will use tha...
by David N
February 26th, 2019, 9:56 am
Forum: Current
Topic: Tektronix TCP0030A Current Probe
Replies: 3
Views: 815

Re: Tektronix TCP0030A Current Probe

Hi Evan,

Glad you were able to get it working again. And thanks for the steps you used to repair it.
by David N
February 25th, 2019, 8:37 am
Forum: Current
Topic: Tektronix TCP0030A Current Probe
Replies: 3
Views: 815

Re: Tektronix TCP0030A Current Probe

In the TCP0030A user manual it says: If the Jaw Open LED is lit, "it indicates that the conductor jaw is unlocked. Move the slider forward to lock
the jaw closed."

Check to see if the jaw closing action is working correctly or if there is any damage or cracks in the jaw area. It may need repair.
by David N
February 13th, 2019, 1:39 pm
Forum: Non- Windows Based Oscilloscopes
Topic: TPP1000 Probes at -40°
Replies: 2
Views: 760

Re: TPP1000 Probes at -40°

The TPP1000 has a Operating specification of: –15 °C to +65 °C (+5 °F to +149 °F). We have no specifications when operated outside those limits.
Operating it outside those limits would require you to characterize the probe's performance.
by David N
February 12th, 2019, 9:35 am
Forum: KickStart
Topic: Kick start 2 licence period
Replies: 5
Views: 1225

Re: Kick start 2 licence period

When a Floating license is checked out the default expiration is set to 1 year. The user can change the default expiration period from 1 year to anywhere from 4 hours to 4 years. When a license reaches the expiration date, the user can check the license back in early (prior the expiration date) or w...
by David N
February 11th, 2019, 4:30 pm
Forum: Programming Support
Topic: MDO3024 and AUTOSET
Replies: 2
Views: 853

Re: MDO3024 and AUTOSET

Your 0.1 second period signal is too slow for the auto set function to work. Try your same code, but attach a scope probe to the "probe comp" signal and see if autoset in your program works.
by David N
February 11th, 2019, 9:12 am
Forum: KickStart
Topic: Kick start 2 licence period
Replies: 5
Views: 1225

Re: Kick start 2 licence period

The purchased license is a "lifetime" license.
by David N
February 8th, 2019, 1:37 pm
Forum: Non- Windows Based Oscilloscopes
Topic: TBS2000 Multipurpose Knob
Replies: 6
Views: 13445

Re: TBS2000 Multipurpose Knob

Thanks for the feedback on this. We are continuously working to improve the user interface.
by David N
February 8th, 2019, 10:40 am
Forum: Non- Windows Based Oscilloscopes
Topic: MSO7104A : File Transfer Screen -
Replies: 7
Views: 1598

Re: MSO7104A : File Transfer Screen -

You can close the post or I can have the forum admin delete the post series, since it is related to a Agilent scope model and not Tektronix scopes.
by David N
February 8th, 2019, 10:03 am
Forum: Non- Windows Based Oscilloscopes
Topic: TBS2104 cursors report incorrect value
Replies: 2
Views: 680

Re: TBS2104 cursors report incorrect value

If you turn off all the on screen measurements, does the vertical cursors then report/show correct values?
by David N
February 7th, 2019, 8:45 am
Forum: General Discussion
Topic: DMM 7510-DC Current Measurement-Internal Shunt Value-Electric Circuit
Replies: 1
Views: 817

Re: DMM 7510-DC Current Measurement-Internal Shunt Value-Electric Circuit

The DMM7510 lowest current setting is 10uA. There is no 100nA range.
by David N
February 4th, 2019, 9:16 am
Forum: KickStart
Topic: Kick start 2 licence period
Replies: 5
Views: 1225

Re: Kick start 2 licence period

The s/w comes with an initial 60-day trial license. After the trial expires, you will need to purchase a license for further use.
by David N
February 4th, 2019, 8:59 am
Forum: Non- Windows Based Oscilloscopes
Topic: MSO7104A : File Transfer Screen -
Replies: 7
Views: 1598

Re: MSO7104A : File Transfer Screen -

I thought you were inquiring about the Tektronix MSO7000 Series. Since your model is the Agilent MSO7104A you would be better posting this inquiry on Agilent's forum.

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