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Search found 7 matches

by David V
May 3rd, 2017, 11:26 am
Forum: Video Test
Topic: WVR 5200 No longer recognising Dual Link SDI signal
Replies: 1
Views: 12302

Re: WVR 5200 No longer recognising Dual Link SDI signal

Hello, If your output signals from the Black Magic card have not changed then the WVR5000 should continue to recognize the dual link signal. The message you are receiving is usually in reference to the actual unit only having processing resources for 2 tiles out of the 4 that utilize tracing. So, fo...
by David V
January 26th, 2017, 9:57 am
Forum: Video Test
Topic: Audio phase correlation alarm logging: which instrument?
Replies: 5
Views: 21318

Re: Audio phase correlation alarm logging: which instrument?

Hi Patrick, You are welcome. I see that the link to the that latest firmware for the WFM8300 has been removed from our website. I'm not sure why, but I will alert our website folks. Your units are a few versions behind the latest: The second most recent firmware release for the WFM8300 is 3.3.4 http...
by David V
January 24th, 2017, 10:59 am
Forum: Video Test
Topic: Audio phase correlation alarm logging: which instrument?
Replies: 5
Views: 21318

Re: Audio phase correlation alarm logging: which instrument?

Hello Patrick, There is indeed an Audio Phase error log in the error menu. It is seen under Config -> Alarm -> Audio Content. Also, it lists it in the Alarm Status display. If you do not see it, then what firmware version are you running? (Config -> Utilities -> HW /SW Version) Make sure that you ha...
by David V
September 26th, 2016, 3:16 pm
Forum: General Discussion
Topic: Phase Display Liss Sound Stage
Replies: 1
Views: 11617

Re: Phase Display Liss Sound Stage

Hey Ben,

Your initial thoughts are correct. The display wandering off toward the bottom is indicative of both channels having the same or similar DC offset.

Thanks,
by David V
August 17th, 2016, 1:35 pm
Forum: Programming Support
Topic: MTS4EA: MTS4EA Elementary Stream Analyzer encountered an unexpected system error. Please contact Tektronix for support.
Replies: 1
Views: 9813

Re: MTS4EA: MTS4EA Elementary Stream Analyzer encountered an unexpected system error. Please contact Tektronix for suppo

Hello Jeremy. Thank you for your post. Can you check what version you are running. Please use the latest version found here -> http://www.tek.com/mpeg-video-test-solution/mts4eav7-software-1 . It is V 7.1.3 . If you have any further issues, please contact our support department for official support ...
by David V
February 2nd, 2016, 4:30 pm
Forum: Video Test
Topic: WFM2300 versus WFM5000
Replies: 1
Views: 12770

Re: WFM2300 versus WFM5000

Hello scubadave. The WFM2300 is a smaller battery operated handheld device. It can do most of what the WFM5000 can do and much more including 3G SDI. The details can be found here http://www.tek.com/datasheet/wfm2300/wfm2300-datasheet-0. It can also be configured via the options that are purchased. ...
by David V
June 19th, 2015, 3:11 pm
Forum: Programming Support
Topic: MTM400 V3.x FW
Replies: 2
Views: 13427

Re: MTM400 V3.x FW

Hello The best way to obtain the 3.x software is to contact Tektronix Technical Support @ 1-800-833-9200 (opotion3) or by filling out a web request http://www.tek.com/webform/technical-support-request . As the old software is no longer available on the website. Also, there are two things to consider...

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