KITE startup "Out of memory." (Keithley 4200-SCS)

[shannonscott]

When I try to open the KITE application (Keithley Interactive Test Environment V8.2) running on Windows XP, I get an "Out of memory." error. After the error message the application does not start. The system was running well before a "Blue screen" incident. All other applications are able to startup without issues. I could see in the Google Search that others have had this problem, but I could not find a solution. What could the problem be?
Any help or pointers are appreciated.
Thank you

[Andrea C]

Not sure. What other applications are installed?

Make sure you have your projects and data and any custom UTM backed up to thumb drive, etc.

Try running the “Initialize New User” from the start menu in Keithley program group.
If still a problem:
You could try reinstalling version 8.2 of KTEI software. Do you have the CD media still?

A little more aggressive would be to press F11 during the boot up process to invoke Acronis restore. After about year 2005, 4200-SCS would have as-shipped image and Acronis software.

[shannonscott]

This is the software on the system:
Acronis
Microsoft Visual Studio
National Instruments
Microsoft Windows SDK

Kite is the only file that starts on "Startup".

I tried the “Initialize New User” option. I created a user with Administrative type, but when I try to start Kite, I get this message:
"You do not have access to modify KITE project default. The project will be loaded in READ-ONLY mode.
The "Out of memory" error still occurs. Can I delete the project default?

We can't find the installation CD, is there a download available?
I found this software download on the Tektronix website:
https://www.tek.com/en/support/software ... tion-deskt
It is the correct version, but I'm not convinced it would work on the Keithley system. I filled out the download form, and I am waiting for access.

I'm hoping we don't have to use the Acronis restore option, but we will if nothing else works.
Thank you.

[Wayne L]

Make supre XP sp 3 install.

[shannonscott]

We were able to get the system working again after downloading the software from the link provided by Andrea through email, uninstalling, and reinstalling.
Thank you for your help.