2461 Error Message

Model 2450, 2460
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Gibbs Choi
Posts: 39
Joined: October 27th, 2013, 6:55 pm
Country: South Korea

2461 Error Message

Post by Gibbs Choi » August 8th, 2018, 7:57 pm

The 2461 SMU shows the error "Error5072 Communication error with SMU ....." when infinite pulse output by customized program (LAN)
How can I fix it? (When is the error occured?)
The firmware is 1.6.5b
Attachments
Error.jpg
Error.jpg (143.81 KiB) Viewed 1467 times

Andrea C
Keithley Applications
Keithley Applications
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Re: 2461 Error Message

Post by Andrea C » August 9th, 2018, 5:52 am

Hi Gibbs,
The instrument indicates multiple errors have occurred.
On the instrument, press the Menu button. Under the System column, select Event Log. On the Log Settings tab, enable logging of commands.
Then run your LAN connection based custom code.
In the System Events tab, each individual command will be logged and any that cause an error will be indicated with a red mark and elaboration.
Andrea

Gibbs Choi
Posts: 39
Joined: October 27th, 2013, 6:55 pm
Country: South Korea

Re: 2461 Error Message

Post by Gibbs Choi » August 9th, 2018, 4:55 pm

But I'm worry about that the same error ocurred when running pulse output (infinite), manually.

Andrea C
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Joined: October 15th, 2010, 10:35 am
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Re: 2461 Error Message

Post by Andrea C » August 15th, 2018, 2:52 am

Can you give more details on what is required to duplicate the issue? Sounds like just with front panel operation it can occur?
Infinite pulse count? What about measurements and buffer size settings?

Gibbs Choi
Posts: 39
Joined: October 27th, 2013, 6:55 pm
Country: South Korea

Re: 2461 Error Message

Post by Gibbs Choi » August 17th, 2018, 1:11 am

Andrea C wrote:
August 15th, 2018, 2:52 am
Can you give more details on what is required to duplicate the issue? Sounds like just with front panel operation it can occur?
Infinite pulse count? What about measurements and buffer size settings?
It's the information about when error is occured manually.

http://118.217.127.40:7838/~snmsales/Gi ... _Error.mp4

http://118.217.127.40:7838/~snmsales/Gi ... essage.jpg

Andrea C
Keithley Applications
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Posts: 1224
Joined: October 15th, 2010, 10:35 am
Country: United States
Contact:

Re: 2461 Error Message

Post by Andrea C » August 23rd, 2018, 5:36 am

I notice you are pressing the output on/off (blue light) to stop the infinite count trigger model operation.
Instead try stopping it by using the "Abort Trigger Model". Touch the Run to get the menu:
2461_Abort_TriggerModel.PNG
2461_Abort_TriggerModel.PNG (187.03 KiB) Viewed 1118 times

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