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Incorrect serial number stored in 2510

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matdel
Posts: 3
Joined: February 4th, 2014, 2:23 am
Country: United Kingdom

Incorrect serial number stored in 2510

Post by matdel » February 4th, 2014, 2:29 am

We have a 2510 TEC Sourcemeter which reports question marks for its serial number when sent a *IDN? query. How can we set the unit to report the correct serial number?

Norbert W
Keithley Applications
Keithley Applications
Posts: 227
Joined: October 21st, 2010, 7:18 am
Country: Germany

Re: Incorrect serial number stored in 2510

Post by Norbert W » February 4th, 2014, 8:52 am

I would recommend to send your unit to Keithley service (contact your local representative) as for obvious reasons commands for changing
a serial number are not published in the instrument's manuals.

If your instrument is out of warranty and operates fine you might ask if this could be e.g. arranged while you send the instrument
in for calibration.

For quality issues please note when this problem happend when sending the unit for service.

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