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usb stick not recognized

DMM7510 7½-Digit Graphical Sampling Multimeter
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zvikae
Posts: 20
Joined: July 12th, 2016, 12:55 am
Country: Israel

usb stick not recognized

Post by zvikae » February 15th, 2018, 7:18 am

hi.
from time to time the 7510 does not recognize the USB stick even though it is in place. it happens with several sticks. firmware version 1.5.3d.
please advise.

zvikaef
Posts: 10
Joined: June 9th, 2016, 2:57 am
Country: Israel

Re: usb stick not recognized

Post by zvikaef » February 19th, 2018, 11:17 pm

correction, firmware version is 1.6.3d

bschoeler
Keithley
Keithley
Posts: 3
Joined: October 3rd, 2014, 2:14 pm
Country: United States

Re: usb stick not recognized

Post by bschoeler » February 20th, 2018, 9:44 am

Is it FAT32 or NTFS?

zvikae
Posts: 20
Joined: July 12th, 2016, 12:55 am
Country: Israel

Re: usb stick not recognized

Post by zvikae » February 22nd, 2018, 11:59 pm

It is FAT32

bschoeler
Keithley
Keithley
Posts: 3
Joined: October 3rd, 2014, 2:14 pm
Country: United States

Re: usb stick not recognized

Post by bschoeler » February 28th, 2018, 10:49 am

We are not currently aware of any FAT32 issues at this time, are the different USB drives used all from the same manufacturer?

Ilya Grudovik
Posts: 19
Joined: October 30th, 2018, 1:54 pm
Country: Belarus

Re: usb stick not recognized

Post by Ilya Grudovik » November 18th, 2018, 12:46 pm

My usb 3.0 Transcend JetFlash 760 TS32GJF760 32 Гб stick is also not recognized.

File system NTFS.

Stuart M
Keithley
Keithley
Posts: 413
Joined: September 22nd, 2010, 1:42 pm
Country: United States

Re: usb stick not recognized

Post by Stuart M » November 20th, 2018, 7:54 am

The USB drive file system needs to be FAT32 formatted.
Please reformat the drive and retest for compatibility.

Ilya Grudovik
Posts: 19
Joined: October 30th, 2018, 1:54 pm
Country: Belarus

Re: usb stick not recognized

Post by Ilya Grudovik » November 21st, 2018, 1:31 am

Stuart M wrote:
November 20th, 2018, 7:54 am
The USB drive file system needs to be FAT32 formatted.
Please reformat the drive and retest for compatibility.
The lack of support for NTFS in my opinion is not very convenient. I have to keep a separate USB flash drive with FAT to work with the device.

This flash drive works great with other devices. For example Tehtroniks MSO4104B.

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