Page 1 of 1

usb stick not recognized

Posted: February 15th, 2018, 7:18 am
by zvikae
hi.
from time to time the 7510 does not recognize the USB stick even though it is in place. it happens with several sticks. firmware version 1.5.3d.
please advise.

Re: usb stick not recognized

Posted: February 19th, 2018, 11:17 pm
by zvikaef
correction, firmware version is 1.6.3d

Re: usb stick not recognized

Posted: February 20th, 2018, 9:44 am
by bschoeler
Is it FAT32 or NTFS?

Re: usb stick not recognized

Posted: February 22nd, 2018, 11:59 pm
by zvikae
It is FAT32

Re: usb stick not recognized

Posted: February 28th, 2018, 10:49 am
by bschoeler
We are not currently aware of any FAT32 issues at this time, are the different USB drives used all from the same manufacturer?

Re: usb stick not recognized

Posted: November 18th, 2018, 12:46 pm
by Ilya Grudovik
My usb 3.0 Transcend JetFlash 760 TS32GJF760 32 Гб stick is also not recognized.

File system NTFS.

Re: usb stick not recognized

Posted: November 20th, 2018, 7:54 am
by Stuart M
The USB drive file system needs to be FAT32 formatted.
Please reformat the drive and retest for compatibility.

Re: usb stick not recognized

Posted: November 21st, 2018, 1:31 am
by Ilya Grudovik
Stuart M wrote:
November 20th, 2018, 7:54 am
The USB drive file system needs to be FAT32 formatted.
Please reformat the drive and retest for compatibility.
The lack of support for NTFS in my opinion is not very convenient. I have to keep a separate USB flash drive with FAT to work with the device.

This flash drive works great with other devices. For example Tehtroniks MSO4104B.