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I was recording data on the DMM7510 for a few days at PLC10, I then tried to save the buffer (10,000,000, 5% filled), and it started doing it, the USB was flashing, but it was never ending, I waited for 20 minutes, before giving up and removing the flash drive from the instrument. At that moment, there was a popup saying that the instrument encountered an unrecoverable error and needs to be restarted :/ Doing that, after restart, lost all the data I had in the buffer! :/ This seems quite critical to me, and it lead to data loss! I checked the USB flash, and not all the data was there. Can you please look into it ASAP?
The firmware version of my DMM7510 is 1.6.3d. The 1.6.4c firmware does not have any notes regarding this issue so I don't think it fixes it.
I tried again, and it's easy to reproduce and it reproduces consistently. I even recorded a video, if you want to see please let me know.
Is there anything I can do to not loose the buffer?
the flash drive was a 16GB
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