6485 freezing
Posted: December 7th, 2011, 7:12 pm
Hi,
We're using a 6485 attached to a Contec ethernet / GPIB adapter (RP-GPIB(FIT)GY - http://www.contec.com/product.php?id=1245 ). Every so often the 6485 will lock up: display freezes and it does not respond to any front panel buttons. To unfreeze it we need to do the following:
- disconnect the GPIB cable
- remove power cord
- wait approximately 10 minutes before applying power again
Anything else (including power cycling from front panel or momentarily disconnecting the power cord) leaves it in the same state it was.
Anyone else seen this? Unit was purchased last 6 months or so, I don't have it in front of me but I would say it's latest firmware. Same problem happens on a unit we purchased ~ 3 years ago. I cannot reproducibly cause the unit to fail, it happens randomly perhaps once every few weeks. We have no problem with other units connected through other GPIB interfaces.
We're using a 6485 attached to a Contec ethernet / GPIB adapter (RP-GPIB(FIT)GY - http://www.contec.com/product.php?id=1245 ). Every so often the 6485 will lock up: display freezes and it does not respond to any front panel buttons. To unfreeze it we need to do the following:
- disconnect the GPIB cable
- remove power cord
- wait approximately 10 minutes before applying power again
Anything else (including power cycling from front panel or momentarily disconnecting the power cord) leaves it in the same state it was.
Anyone else seen this? Unit was purchased last 6 months or so, I don't have it in front of me but I would say it's latest firmware. Same problem happens on a unit we purchased ~ 3 years ago. I cannot reproducibly cause the unit to fail, it happens randomly perhaps once every few weeks. We have no problem with other units connected through other GPIB interfaces.