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6221 ethernet problem

6220, 6221 Current Sources
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se_employee
Posts: 1
Joined: August 11th, 2020, 12:36 pm
Country: Canada

6221 ethernet problem

Post by se_employee » August 11th, 2020, 12:44 pm

So we have 2 of these units, purchased about 3 months ago. They are both doing the same thing.
Using the Tek provided labview driver, we are communicating to them via dedicated ethernet. We're not doing anything fancy, just setting 5mA output.
After a while, we will lose all communication. We can't even ping. The only way to bring it back is to do a hard power cycle of the 6221.

I see people had similar issues to this in the past, and I have not seen a solution. Can anyone from Tek jump in and offer something?

Thanks.

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