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DPO5034 freezes on Scope splash screen

DPO70000SX, DPO/MSO70000, DPO7000 Series, DPO/MSO5000 Series
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wbehri01
Posts: 1
Joined: July 27th, 2020, 11:15 am
Country: United States

DPO5034 freezes on Scope splash screen

Post by wbehri01 » July 27th, 2020, 11:52 am

Hello,

Our DPO5034 Scope intermittently freezes on the splash screen. The scope display screen remains blank when this problem happens and we can only see display output by using the external display port.

The console.log screen shot is attached. The first scope.exe output is from when the problem occurs. The 2nd output is when the scope startup is normal. Any help would be appreciated.

Best Regards,
Bill
Attachments
DPO5034 console.jpg
DPO5034 console.jpg (1.1 MiB) Viewed 130 times

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