Tektronix Technical Forums are maintained by community involvement. Feel free to post questions or respond to questions by other members. Should you require a time-sensitive answer, please contact your local Tektronix support center here.
we (me and my company) have currently a problem with a KPCI-3116.
One of our customers wanted a new Industrial-PC (19" frame) for his nearly 10 year old machine.
To avoid compatibility-problems we organized a new IPC with new hardware inside but with Windows XP (same OS like in old IPC).
The installation (with original drivers) was done successful, but the software ran directly unstable (aborting with exception or "Blue Screen").
Then I remembered, that I have similar problems in 2007. At that time I contacted german Keithley-support in Munich and they informed me about "Virtual Technology"-option in BIOS and gave me some hints to solve this problems.
Therefore I try to check this settings in the BIOS (Fujitsu D3076-S with INTEL I5, see attachment) of the new IPC and I changed following settings:
- "Virtual Technology" -> disabled
- "Processor cores" -> 1 (default "all")
Then the software runs more stable but not enough stable (sometimes 30 minutes sometimes 6 hours).
What can we do more?
Is the combination KPCI-3116 with new Mainboards generally a problem, which can not be solved satisfactorily?
I am happy about any hint!
- (251.16 KiB) Downloaded 1464 times
- Keithley Applications
- Posts: 402
- Joined: June 10th, 2013, 6:00 am
- Country: United States
Our KUSB-3116 product has Win 7 32-bit and 64-bit drivers here
thank you for your response.
Fortunately the program-crashes are very rare. Our customer can do his measurements like before.
Only at intensive "action" with the application-software it can some times happen that the software crashes. But in the moment it is acceptable.
For the future we will never do a comparable exchange of PC again. The risk is too high
Who is online
Users browsing this forum: No registered users and 1 guest