Tektronix Technical Forums are maintained by community involvement. Feel free to post questions or respond to questions by other members. Should you require a time-sensitive answer, please contact your local Tektronix support center here.
We recently purchased a TEK-USB-488 adapter for communicating with our MSO 4104B oscilloscope and DSO scopes. I had the technician upgrade firmware on it and now we're having issues with the unit. The USB status light no longer turns on and there is no communication. I'm guessing he unplugged it before the firmware updated was completed. I'm assuming there's a ROM that controls this unit and it simply needs to be erased/reprogrammed.
Has anyone come across this or knows of a fix? I'd hate to send it in and wait however long to get it back.
Thanks in advance
Who is online
Users browsing this forum: No registered users and 2 guests