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USB Not Recognised

Posted: April 5th, 2019, 10:38 pm
by micjor375
I have MDO3104 Mixed Domain Oscilloscope.Already installed THS3000_Drivers.
I'm able to control it through openchoice software and browser via Ethernet cable.

When i connect it to pc through usb,i'm getting usb not recognized.

how to rectify this problem.

Re: USB Not Recognised

Posted: April 8th, 2019, 9:46 am
by David N
You do not need the THS3000 drivers for the MDO3104. The MDO3104 will load the USB drivers to your pc when it is connect via USB.

Are you using the USB connector on the back as that is the USB port for communication?

Also is the USB port, under the Utility menu for I/O set for computer or is it set to printer?