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Ask about P77STFLXA solder for probe P7716

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xa_foxconn
Posts: 2
Joined: April 10th, 2018, 4:31 am
Country: Vietnam

Ask about P77STFLXA solder for probe P7716

Post by xa_foxconn » April 10th, 2018, 4:56 am

Hi all,
I am using MSO 71604, with P7716 probe, solder tips P77STFLXA for DDR test.
But but i have a problem when connecting tips P77STFLXA solder with probe P7716 there is a notice "A fault was detected on the probe tip. To retry, detach and reattach the probe tip. If the problem persists. replace the tip and retry"
https://photos.google.com/share/AF1QipN ... dDTUFvUEtR
I restarted and try again but still can not fix.
Please let me know a way to fix it. Thank you
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Dave W
Tektronix Applications
Tektronix Applications
Posts: 276
Joined: April 26th, 2010, 12:01 pm
Country: United States

Re: Ask about P77STFLXA solder for probe P7716

Post by Dave W » April 10th, 2018, 12:59 pm

Hi xa_foxconn,

Your MSO71604, does the model number have a letter after it?

Also, would you be able to provide the firmware version you have on your scope and the firmware version of the probe so our engineers can look at this issue?

Thank you!

xa_foxconn
Posts: 2
Joined: April 10th, 2018, 4:31 am
Country: Vietnam

Re: Ask about P77STFLXA solder for probe P7716

Post by xa_foxconn » April 10th, 2018, 7:23 pm

Thank you for support!
MSO 71604 information. Please click to link bellow to view it!
https://drive.google.com/open?id=11z1MJ ... Hc7ho8kb70

Firmware version
https://drive.google.com/open?id=19ED7C ... yAo1iJYmrl

Informations tips solder and probe P7716
https://drive.google.com/open?id=1Vqs3o ... Hi_QsLsDMb

video connect tip solder to probe P7716 with Oscilloscope
https://drive.google.com/open?id=1Z_f9_ ... kKeCDD2j40

I reseted Oscilloscope and changed, switch to another channel still have problem.

David N
Tektronix Applications
Tektronix Applications
Posts: 558
Joined: July 31st, 2008, 8:26 am

Re: Ask about P77STFLXA solder for probe P7716

Post by David N » April 18th, 2018, 10:31 am

We suspect that the P77STFLXA tip has a problem with it that is causing the scope to not recognize the tip. There is information in the tip that the scope reads and apparently it cannot for this tip. Do you have another probe tip to try?

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