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DSA Scope inaccurate sampling / SPC fail

Posted: September 13th, 2019, 1:08 pm
by laserman
Model No: DSA72004C Digital Serial Analyzer (With Windows 7 install)

Hi,

Tektronix recently came to our university to install a firmware update. Coincidentally, not even a week later (after years of normal, functional use) the oscilloscope no longer captures and displays waveforms properly. SPC also now fails, sometimes immediately. Tektronix could not determine how to fix our scope and sent it back to us.

Close to loosing entire hope I decided to try capturing signals at a lower sampling rate.
While our scope is rated for 100GS/s @ 20GHz bandwidth, I set the sample rate to 25.0MS/S @20Ghz bandwidth. I found that through aliasing, I could see my signal as its 'supposed' to look! I decided to turn on DPX at the high speed and also found my signal, but in multiple copies. Prehaps this is something wrong with the digitizers and locking?

If anyone has any ideas, at least with what the issue is, please let me know! I have attached some photos as well. (These photos are all of the same signal, which is supposed to be a gaussian pulse with a rep-rate of 100Mhz and pulse width of <1ns).

Max
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