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TEKScope stuck on "offline" unable to connect to MSO64B

TekScope Anywhere
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RonFred
Posts: 6
Joined: October 5th, 2020, 8:26 pm
Country: United States

TEKScope stuck on "offline" unable to connect to MSO64B

Post by RonFred » April 26th, 2021, 1:53 pm

I can use e*Scope with my MSO64B with no problems.
But TEKScope will not show any network connection options and is stuck on offline.
I have checked firewall and even disabled firewall - no help.
But my firewall does show the e*scope app, but does not show the TEKScope app - I assume because it is offline.

Shouldn't there be some help on how to go from offline to -?
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offline.JPG
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escope network settings.JPG
escope network settings.JPG (131.84 KiB) Viewed 642 times

RonFred
Posts: 6
Joined: October 5th, 2020, 8:26 pm
Country: United States

Re: TEKScope stuck on "offline" unable to connect to MSO64B

Post by RonFred » April 26th, 2021, 3:47 pm

Ha Ha OK I get it.
I have to buy a license with the word "acquire" in it. I guess I forgot that I had a trial license for single scope acquire license many months ago.

Note to marking and or sales team:

"Include a reminder that one or more trial license(s) have expired during product startup. Time to purchase the license if you want to continue using these features: acquire...."

I could have just assumed this software is junk and moved on - which it is not. But why leave this to chance???

Needless to say - after wasting a full 8 hour day on this (again I wish you folks would list expired licenses) - I figured it out. Tekscope is working fine for me.

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