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3706 freezes at power up

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hdgiessler
Posts: 1
Joined: June 18th, 2018, 2:59 am
Country: Germany

3706 freezes at power up

Post by hdgiessler » June 18th, 2018, 3:52 am

Hello,

I have here a brand new 3706A-S system switch. When I switched it on for the first
time it started as expected. After a few minutes I tried to restart it and since then,
whenever I power it on, the display only shows 3 dots and the 1588 and LAN status
leds are on. It doesn't react to any buttons pressed. The device is not discoverable
or connectable via USB or GPIB. Is there anything I can try to do to get it back to work?

Harshal T
Posts: 1
Joined: March 2nd, 2018, 1:09 pm
Country: United States

Re: 3706 freezes at power up

Post by Harshal T » July 18th, 2018, 5:58 pm

Hello,

It seems the Keithley is not booting up. Firstly, what operations did you perform after the initial setup. It is good to track back the steps and observe if some odd operation was performed.
I would look into any interlock settings with the add-on modules you might be using,
Try the RESET button on the front panel, which should factory reset the device.
Lemme know how it goes.

Thank you,
HT

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