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Keithley 2500 Dual Photodiode Meter firmware

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rcb1974
Posts: 1
Joined: April 3rd, 2013, 1:16 pm
Country: United States

Keithley 2500 Dual Photodiode Meter firmware

Post by rcb1974 » April 3rd, 2013, 1:21 pm

Hi,

I work for a laser diode manufacturer. We have about 10 Keithley 2500 meters. One of them is giving me some problems. Could you please send me a link to the latest firmware for the 2500? I have already upgraded the firmware in all our 2400s to version C32 and want to see if a firmware update to our problematic 2500 will fix the issues we are experiencing.

Thanks,
Richard

Jane S
Keithley Applications
Keithley Applications
Posts: 114
Joined: November 10th, 2010, 5:45 pm
Country: United States

Re: Keithley 2500 Dual Photodiode Meter firmware

Post by Jane S » April 16th, 2013, 7:01 pm

Hello,
Unfortunately, the Model 2500 & 2502 have no new firmware. I assume that the other 9 units have the same FW as the one that is problematic. If so, it might be best to contact our Service organization and request for RMA.

Send an email to [email protected]

They will send you instructions on how to proceed.

I hope this helps.

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