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I work for a laser diode manufacturer. We have about 10 Keithley 2500 meters. One of them is giving me some problems. Could you please send me a link to the latest firmware for the 2500? I have already upgraded the firmware in all our 2400s to version C32 and want to see if a firmware update to our problematic 2500 will fix the issues we are experiencing.
Unfortunately, the Model 2500 & 2502 have no new firmware. I assume that the other 9 units have the same FW as the one that is problematic. If so, it might be best to contact our Service organization and request for RMA.
Send an email to [email protected]
They will send you instructions on how to proceed.
I hope this helps.
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