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WFM7100 firmware update

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logiclust
Posts: 1
Joined: June 13th, 2011, 11:00 am

WFM7100 firmware update

Post by logiclust » June 13th, 2011, 11:08 am

after updating the firmware on 2 wfm7100s via ethernet, both boot properly and analize signals but the front panel is non responsive and the button illumination cycle virtically from top left down.

stampy
Posts: 12
Joined: September 10th, 2010, 4:45 pm

Re: WFM7100 firmware update

Post by stampy » June 13th, 2011, 4:52 pm

From the description of the issue, it sounds as if you may have upgraded units with the touch display to the newer non-touch screen firmware.

The description of the update states this will work with the WFM7100 with Option FP. The option FP is the updated front panel which removed the touch screen and replaced with the current display. If this display was not installed before the upgrade to firmware v2 or higher it will brick the unit and will need to come in to our service department for repair.

Regards,
Dan
Tektronix Applications Engineer
Video Product

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